yes we do.
didn’t we give you what you need? sorry to hear that.
if you only want to change your membership level, you can adjust your membership here.
goto my account
for a refund, please email us. we would also appreciate your feedback as to where and how we let you down so we can grow and improve.
no refunds are available after 24hours. if you have concerns, of course please email us and we are happy to discuss individual circumstances.